Privacy Policy

Effective Date: April 17, 2025

Company: Mahi Media Solutions

Website: www.mahimediasolutions.com

1. Introduction

At Mahi Media Solutions, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal data when you interact with our website or use our software development and tech support services.

2. Information We Collect

We collect both personal and non-personal data to operate efficiently and provide you with quality service.

• Personal Information: Name, email, phone, company name, billing details.
• Technical Information: IP address, browser type, operating system, device information.
• Usage Data: Interactions with our website, pages visited, time spent.

3. How We Use Your Information

Your data is used to improve user experience and manage our operations, including:

• Delivering software and tech support services
• Responding to inquiries and customer support requests
• Sending invoices and processing payments
• Monitoring site traffic and performance
• Sending updates and newsletters (opt-in only)

4. Sharing and Disclosure

We do not sell your information. Your data may be shared with trusted third parties when necessary to:

• Process payments securely
• Provide hosting and cloud services
• Comply with legal obligations
• Enforce our Terms of Service

5. Data Security

We apply strong security practices to protect your information, including:

• SSL encryption across our website
• Firewalls and secure servers
• Two-factor authentication for admin access
• Ongoing system monitoring and vulnerability scans

6. Cookies and Tracking

We use cookies to optimize your experience and analyze site usage. Cookies help us:

• Remember your preferences
• Measure performance
• Offer relevant content and services

You can disable cookies via your browser settings. Some features may not function properly without cookies enabled.

7. Your Rights

You may have certain rights regarding your personal data, depending on your location:

• Access, update, or delete your information
• Withdraw consent for marketing
• Request data portability
• File a complaint with a data protection authority

To exercise your rights, contact us at info@mahimediasolutions.com.

8. Third-Party Services

Our website may contain links to third-party platforms. We are not responsible for their privacy practices. Please review their policies separately before sharing any information.

9. Children’s Privacy

Our services are intended for adults. We do not knowingly collect information from individuals under 13. If you believe a child has provided us data, please contact us for immediate removal.

10. Changes to This Policy

We may update this Privacy Policy periodically. All updates will be posted on this page with a revised effective date. We recommend checking back occasionally to stay informed.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, feel free to reach out:

Mahi Media Solutions
Email: info@mahimediasolutions.com
Website: www.mahimediasolutions.com